Privacy Policy

01Our Commitment

We respect the confidentiality of any personal information you may provide to us. This privacy policy applies to the website www.atelier-cara.com. User data may be collected during visits and according to your interaction with the services and features offered on the website. At any time, you may exercise your rights in compliance with applicable law.

02Data Use and Transfer

The personal data you provide — for example in an order or by email (such as your name, address, or email address) — are processed solely for correspondence with you and solely for the purpose for which you have provided these data.

We confirm that we will not pass on your personal data to any third parties, unless legally required to do so or unless you have previously given us your permission. To the extent that we use service companies to carry out and process administrative tasks, contractual relations are regulated in compliance with the provisions of EU Data Protection Law.

03Consent and Revocation

By providing us with personal data, you express your acceptance of the aforementioned processing. If you have provided us with personal data, you may revoke your consent and can modify or delete them at any time by contacting us at contact@atelier-cara.com.

04Storage Period

Personal data conveyed to us through our website are stored only until the purpose for which they were conveyed is fulfilled. If storage periods are stipulated by trade law or tax law, a secured storage of particular data may last up to 10 years.

05Data Security

In the ordering process, your personal data are transmitted by means of SSL encryption via the internet. We carry out technical and organisational measures to secure our website and other storage systems to prevent loss, destruction, access, or change to your data by unauthorised persons.

For credit card payments, we work with Stripe, a globally recognised payment provider. We do not have access to your credit card number at any time. Stripe holds multiple certifications that guarantee the security of their system.

06Use of Cookies

We use cookies on various pages to make your visit to our website more attractive and to enable the use of certain functions. Cookies are small text files deposited on your computer. Most of the cookies we use are deleted from your hard disk after the end of a browser session ("session cookies"). Other cookies may remain on your computer and enable us to recognise your computer when you next visit our website ("permanent cookies").

Our partner companies are not permitted to use our cookies or our website to gather, process, or use personal data for their own purposes.

07Your Rights

Upon request and at no charge, we will inform you about all personal data about you that we have stored. If you no longer agree to the storage of your personal data, or if these data are no longer correct, upon receiving your corresponding request we will have your data deleted or blocked, or carry out the necessary corrections, to the extent permissible under valid law.

To exercise any of your rights, please contact us at: contact@atelier-cara.com